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  • Email Delivery: What is the difference between soft bounce and hard bounce?
    Answer: An email bounce signifies non-delivery of your email message. When this happens, the mailer will receive an automatic notification of the delivery failure. HARD BOUNCE   A ...
  • Frequently Asked Center: Can I use purchased email list?
    Answer: We have no objection in our clients using purchased or subscribed lists. ...
  • List Management: How to create a list?
    Answer: A list is a collection of contact details. In order to create a list select the option CREATE LIST from LIST. Provide the required details ...
  • List Management: How to import contacts to a list?
    Answer: Instead of importing contacts one by one, you can import a bulk contact database directly from your file. Your file size can be maximum of ...
  • List Management: How to view the total subscribers in a list?
    Answer: To view the total subscribers in a list you have to navigate to the list overview by clicking on the required list name. Click on ...
  • List Management: How to edit/update a list?
    Answer: Once you go to the lists page, you will find the update menu in the right side of the required list you will want to ...
  • List Management: What is custom field and how to add a custom field?
    Answer: Custom field data allows you to personalize individual campaigns and specifically target content to suit your reader's preferences and interests. You can use custom fields ...
  • List Management: What is the use of the bulk action?
    Answer: Bulk action option allows you to upload a contact list or single email address which matches against the subscribers in the list and then select ...
  • List Management: How to unsubscribe a contact?
    Answer: To unsubscribe a contact, You’ll have to navigate to the list subscribers page. In it you will find the tools option to the right of ...
  • List Management: How to edit subscriber’s detail?
    Answer: To edit the subscriber’s detail, navigate to the list subscribers page where you will find the tools menu using which you can update the subscriber’s ...

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